‏588.00 ₪

Analytics and Decision Support in Health Care Operations Management 3e

‏588.00 ₪

ISBN13

9781119219811

יצא לאור ב

New York

מהדורה

3rd Edition

עמודים / Pages

600

פורמט

Paperback / softback

תאריך יציאה לאור

30 במאי 2017

מחליף את פריט

14543462000

שם סדרה

Jossey-Bass Public Health/Health Services Text

לדלג לסוף של גלריית תמונות

לדלג להתחלה של גלריית תמונות

פרטים

A compendium of health care quantitative techniques based in Excel Analytics and Decision Support in Health Care Operations is a comprehensive introductory guide to quantitative techniques, with practical Excel-based solutions for strategic health care management. This new third edition has been extensively updated to reflect the continuously evolving field, with new coverage of predictive analytics, geographical information systems, flow process improvement, lean management, six sigma, health provider productivity and benchmarking, project management, simulation, and more. Each chapter includes additional new exercises to illustrate everyday applications, and provides clear direction on data acquisition under a variety of hospital information systems. Instructor support includes updated Excel templates, PowerPoint slides, web based chapter end supplements, and data banks to facilitate classroom instruction, and working administrators will appreciate the depth and breadth of information with clear applicability to everyday situations. The ability to use analytics effectively is a critical skill for anyone involved in the study or practice of health services administration. This book provides a comprehensive set of methods spanning tactical, operational, and strategic decision making and analysis for both current and future health care administrators. * Learn critical analytics and decision support techniques specific to health care administration * Increase efficiency and effectiveness in problem-solving and decision support * Locate appropriate data in different commonly-used hospital information systems * Conduct analyses, simulations, productivity measurements, scheduling, and more From statistical techniques like multiple regression, decision-tree analysis, queuing and simulation, to field-specific applications including surgical suite scheduling, roster management, quality monitoring, and more, analytics play a central role in health care administration. Analytics and Decision Support in Health Care Operations provides essential guidance on these critical skills that every professional needs.

מידע נוסף

מידע נוסף
מהדורה	3rd Edition
עמודים / Pages	600
מחליף את פריט	14543462000
פורמט	Paperback / softback
ISBN10	1119219817
יצא לאור ב	New York
תאריך יציאה לאור	30 במאי 2017
תוכן עניינים	Tables and Figures ix Foreword xix Acknowledgments xxi The Author xxiii Introduction xxv Chapter-by-Chapter Revisions for the Third Edition xxvi 1: Introduction to Analytics and Decision Support in Health Care Management Operations Historical Background and the Development of Decision Techniques The Health Care Manager and Decision Making Importance of Health Analytics: Information Technology (IT) and Decision Support Techniques The Scope of Health Care Services, and Recent Trends Health Care Services Management Distinctive Characteristics of Health Care Services Big Data and Data Flow in Health Care Organizations Summary Key Terms Chapter 1- Supplement- Data Analytics in MS Excel: Creating and Manipulating Pivot Tables Exercises 2: Predictive Analytics Steps in the Predictive Analytics Process Predictive Analytics Techniques Judgmental Predictions Time-Series Technique Techniques for Averaging Techniques for Trend Predictive Techniques for Seasonality Accuracy of Predictive Techniques Prediction Control Summary Key Terms Exercises 3: Decision Making in Health Care The Decision Process What Causes Poor Decisions? The Decision Level and Decision Milieu Decision Making Under Uncertainty Payoff Table Decision Making Under Risk What If Payoffs Are Costs The Decision Tree Approach Sensitivity Analysis in Decision Making Decision Analysis with Nonmonetary Values and Multiple Attributes Clinical Decision Making and Implications for Management Summary Key Terms Exercises 4: Facility Location Location Methods Cost-Profit-Volume (CPV) Analysis Factor Rating Methods Multi-Attribute Methods Center-of-Gravity Method Geographic Information Systems (GIS) in Health Care Summary Key Terms Exercises 5: Facility Layout Product Layout Process Layout Process Layout Methods Method of Minimizing Distances and Costs Computer-Based Layout Programs Fixed Position Layout Summary Key Terms Exercises 6: Flow Process Improvement-Reengineering & Lean Management Reengineering Lean Management Work Design in Health Care Organizations Work Measurement Using Time Standards Work Measurement Using Work Sampling Work Simplification Worker Compensation Summary Key Terms Exercises 7: Staffing Workload Management Overview Establishment of Workload Standards and Their Influence on Staffing Levels Patient Acuity Systems The Development of Internal Workload Standards External Work Standards and Their Adjustments Productivity and Workload Management Summary Key Terms Exercises 8: Scheduling Staff Scheduling Surgical Suite Resource Scheduling Summary Key Terms Exercises 9: Productivity and Performance Benchmarking Trends in Health Care Productivity: Consequences of Reforms and Policy Decisions Productivity Definitions and Measurements Commonly Used Productivity Ratios Adjustments for Inputs Adjustments for Outputs The Relationships between Productivity and Quality in Hospital Settings Dealing with the Multiple Dimensions of Productivity: New Methods of Measurement and Benchmarking Data Envelopment Analysis Overview on Improving Health Care Productivity Summary Key Terms Exercises 10: Resource Allocation Linear Programming Maximization Models Minimization Models Integer Linear Programming Summary Key Terms Exercises 11: Supply Chain and Inventory -Management Health Care Supply Chain Traditional Inventory Management Economic Order Quantity Model Classification System Summary Key Terms Exercises 12: Quality Control and Improvement Quality in Health Care Total Quality Management (TQM) and Continuous Quality Improvement (CQI) Six-Sigma Quality Measurement and Control Techniques Monitoring Variation through Control Charts Control Charts for Attributes Control Charts for Continuous Variables Investigation of Control Chart Patterns Process Improvement Tools for Investigating the Presence of Quality Problems and Their Causes Summary Key Terms Supplement to Chapter 12- Creating a Pareto Diagram Exercises 13: Project Management The Characteristics of Projects Planning and Scheduling Projects Critical Path Method (CPM) Probabilistic Approach Project Compression: Trade-Offs Between Reduced Project Time and Cost Project Management Applications in Clinical Settings: Clinical Pathways Summary Key Terms Exercises 14: Queuing Models and Capacity -Planning Queuing System Characteristics Measures of Queuing System Performance Typical Infinite-Source Models Capacity Analysis and Costs Summary Key Terms Exercises 15: Simulation Simulation Process Monte Carlo Simulation Method Performance Measures and Managerial Decisions Excel based Simulation Templates with Performance Measures and Managerial Decisions Summary Key Terms Exercises Appendixes Appendix A Standard Normal Distribution Appendix B Standard Normal Distribution Appendix C Cumulative Poisson Probabilities Appendix D t-Distribution References Index